A PERFORMANCE DRIVEN CONSULTANCY NAVIGATING Modern NEGOTIATion
Find out how to close more deals, improve profitability and build better relationships.
Why choose northstar?
Mastering the art of negotiation can deliver a significant return on investment for you and your organisation.
During a career that’s spanned over 10,000 hours of advising clients across four continents, NorthStar Negotiation founder Stephen Dumpleton has gained experience across diverse industries including pharmaceuticals, construction, financial services, consumer goods and many more.
Along the way, he’s saved his clients hundreds of millions of dollars.
NorthStar Negotiation’s personalised guidance and proven negotiation philosophy can help you:
Boost profit margins by securing better contract terms
Boost profit margins by securing better contract terms
Boost profit margins by securing better contract terms
Increase sales
Increase sales
Increase sales
Reduce costs with suppliers and vendors
Reduce costs with suppliers and vendors
Reduce costs with suppliers and vendors
Strengthen client relationships, leading to repeat business
Strengthen client relationships, leading to repeat business
Strengthen client relationships, leading to repeat business
Improve internal relationships, manage conflict and minimise disputes
Improve internal relationships, manage conflict and minimise disputes
Improve internal relationships, manage conflict and minimise disputes
"Thanks to the training, my team have seen instant results in behaviour and in how we negotiate deals."
Tony Burder
Head of Sales, Hub
our results
Here’s what we’ve achieved for our clients over the years.
500m+
Client savings
500m+
Client savings
500m+
Client savings
10,000+
Advisory hours
10,000+
Advisory hours
10,000+
Advisory hours
4
Continents delivered
4
Continents delivered
4
Continents delivered
our values
Dream BIG
It's vital you are ambitious. Many individuals miss out on negotiation opportunities by setting small goals. 'Dream Big' pushes you (and us) to break through limitations and achieve more together!
Focus Forward
Once you've set your goals, you need to be methodical and proactive in moving successfully towards them – otherwise, you'll never reach them.
achieve more
With discipline and dedication, anyone can master the art of negotiation. Consistent practice and effort lead to significant progress over time.
NorthStar have advised
NorthStar have advised
NorthStar have advised
Meet your consultant
NorthStar Negotiation founder Stephen Dumpleton is a negotiation expert with nearly a decade of experience in the field.
Stephen has dedicated over 10,000 hours in providing negotiation advisory services in America, Asia, Australia and Europe. He’s worked with large, successful companies, like Visa, Asics and Kellanova, across a diverse range of industries, from financial services to consumer goods.
While reading for a Masters in Organisational Psychology, Stephen helps clients gain deeper self-awareness and an understanding of human behaviour within work environments.
“Every workshop like every negotiation is unique, and my approach is to guide and support each individual on their own transformative and personal journey. I provide my clients with a commercial edge and strong return on investment, which helps them achieve excellent negotiated outcomes in line with their objectives.”
“Bring your authentic self to the table and become the best negotiator you can be”
FEEDBACK FROM PAST CLIENTS
"If you are searching for a new way to enhance your business negotiation skills and create a more effective team, Stephen from NorthStar Negotiation is the person you need."
Marion Roberts
MD, Arla Foods ANZ
"Really appreciate the partnership with Steve; understanding the different skill and experience levels, but also creating great material for cross-functional learning. A fantastic 3 days!"
Ben OBrien
Sales Director, Kellanova
"Steve has delivered the NorthStar program multiple times for members of our Visa team and the results are fantastic. Not only has it fast tracked individual devlopment, but the program doubles as a great team building exercise."
David Miller
Head of Merchants & Acceptance Development, Australia Visa
"Our team have taken so much away from the workshop which not only is improving our commercial results, but also the way we work together."
Di Henderson
HR Manager, Mayers
"The workshop was the perfect blend of theory and practice, adapted to our business needs and delivered in an engaging environment. We've seen instant results and I would highly recommend NorthStar to anyone looking to elevate their team's standards in all things negotiation."
Tony Burder
Head of Sales, Hub
"I was fortunate to have Stephen as my facilitator and can thoroughly endorse him for not only his expertise, but also his engaging and thought provoking method of teaching."
Pete Nicholson
CEO, Gallagher Bassett Australia
"The content was modern, use cases and references were recent, and you felt comfortably out of your comfort zone!"
Sean Hogan
General Manager, Asics
"If you are searching for a new way to enhance your business negotiation skills and create a more effective team, Stephen from NorthStar Negotiation is the person you need."
Marion Roberts
MD, Arla Foods ANZ
"Really appreciate the partnership with Steve; understanding the different skill and experience levels, but also creating great material for cross-functional learning. A fantastic 3 days!"
Ben OBrien
Sales Director, Kellanova
"Steve has delivered the NorthStar program multiple times for members of our Visa team and the results are fantastic. Not only has it fast tracked individual devlopment, but the program doubles as a great team building exercise."
David Miller
Head of Merchants & Acceptance Development, Australia Visa
"Our team have taken so much away from the workshop which not only is improving our commercial results, but also the way we work together."
Di Henderson
HR Manager, Mayers
"The workshop was the perfect blend of theory and practice, adapted to our business needs and delivered in an engaging environment. We've seen instant results and I would highly recommend NorthStar to anyone looking to elevate their team's standards in all things negotiation."
Tony Burder
Head of Sales, Hub
"I was fortunate to have Stephen as my facilitator and can thoroughly endorse him for not only his expertise, but also his engaging and thought provoking method of teaching."
Pete Nicholson
CEO, Gallagher Bassett Australia
"The content was modern, use cases and references were recent, and you felt comfortably out of your comfort zone!"
Sean Hogan
General Manager, Asics
"If you are searching for a new way to enhance your business negotiation skills and create a more effective team, Stephen from NorthStar Negotiation is the person you need."
Marion Roberts
MD, Arla Foods ANZ
"Really appreciate the partnership with Steve; understanding the different skill and experience levels, but also creating great material for cross-functional learning. A fantastic 3 days!"
Ben OBrien
Sales Director, Kellanova
"Steve has delivered the NorthStar program multiple times for members of our Visa team and the results are fantastic. Not only has it fast tracked individual devlopment, but the program doubles as a great team building exercise."
David Miller
Head of Merchants & Acceptance Development, Australia Visa
"Our team have taken so much away from the workshop which not only is improving our commercial results, but also the way we work together."
Di Henderson
HR Manager, Mayers
"The workshop was the perfect blend of theory and practice, adapted to our business needs and delivered in an engaging environment. We've seen instant results and I would highly recommend NorthStar to anyone looking to elevate their team's standards in all things negotiation."
Tony Burder
Head of Sales, Hub
"I was fortunate to have Stephen as my facilitator and can thoroughly endorse him for not only his expertise, but also his engaging and thought provoking method of teaching."
Pete Nicholson
CEO, Gallagher Bassett Australia
"The content was modern, use cases and references were recent, and you felt comfortably out of your comfort zone!"
Sean Hogan
General Manager, Asics
"If you are searching for a new way to enhance your business negotiation skills and create a more effective team, Stephen from NorthStar Negotiation is the person you need."
Marion Roberts
MD, Arla Foods ANZ
"Really appreciate the partnership with Steve; understanding the different skill and experience levels, but also creating great material for cross-functional learning. A fantastic 3 days!"
Ben OBrien
Sales Director, Kellanova
"Steve has delivered the NorthStar program multiple times for members of our Visa team and the results are fantastic. Not only has it fast tracked individual devlopment, but the program doubles as a great team building exercise."
David Miller
Head of Merchants & Acceptance Development, Australia Visa
"Our team have taken so much away from the workshop which not only is improving our commercial results, but also the way we work together."
Di Henderson
HR Manager, Mayers
"The workshop was the perfect blend of theory and practice, adapted to our business needs and delivered in an engaging environment. We've seen instant results and I would highly recommend NorthStar to anyone looking to elevate their team's standards in all things negotiation."
Tony Burder
Head of Sales, Hub
"I was fortunate to have Stephen as my facilitator and can thoroughly endorse him for not only his expertise, but also his engaging and thought provoking method of teaching."
Pete Nicholson
CEO, Gallagher Bassett Australia
"The content was modern, use cases and references were recent, and you felt comfortably out of your comfort zone!"
Sean Hogan
General Manager, Asics
"If you are searching for a new way to enhance your business negotiation skills and create a more effective team, Stephen from NorthStar Negotiation is the person you need."
Marion Roberts
MD, Arla Foods ANZ
"Really appreciate the partnership with Steve; understanding the different skill and experience levels, but also creating great material for cross-functional learning. A fantastic 3 days!"
Ben OBrien
Sales Director, Kellanova
"Steve has delivered the NorthStar program multiple times for members of our Visa team and the results are fantastic. Not only has it fast tracked individual devlopment, but the program doubles as a great team building exercise."
David Miller
Head of Merchants & Acceptance Development, Australia Visa
"Our team have taken so much away from the workshop which not only is improving our commercial results, but also the way we work together."
Di Henderson
HR Manager, Mayers
"The workshop was the perfect blend of theory and practice, adapted to our business needs and delivered in an engaging environment. We've seen instant results and I would highly recommend NorthStar to anyone looking to elevate their team's standards in all things negotiation."
Tony Burder
Head of Sales, Hub
"I was fortunate to have Stephen as my facilitator and can thoroughly endorse him for not only his expertise, but also his engaging and thought provoking method of teaching."
Pete Nicholson
CEO, Gallagher Bassett Australia
"The content was modern, use cases and references were recent, and you felt comfortably out of your comfort zone!"
Sean Hogan
General Manager, Asics
"If you are searching for a new way to enhance your business negotiation skills and create a more effective team, Stephen from NorthStar Negotiation is the person you need."
Marion Roberts
MD, Arla Foods ANZ
"Really appreciate the partnership with Steve; understanding the different skill and experience levels, but also creating great material for cross-functional learning. A fantastic 3 days!"
Ben OBrien
Sales Director, Kellanova
"Steve has delivered the NorthStar program multiple times for members of our Visa team and the results are fantastic. Not only has it fast tracked individual devlopment, but the program doubles as a great team building exercise."
David Miller
Head of Merchants & Acceptance Development, Australia Visa
"Our team have taken so much away from the workshop which not only is improving our commercial results, but also the way we work together."
Di Henderson
HR Manager, Mayers
"The workshop was the perfect blend of theory and practice, adapted to our business needs and delivered in an engaging environment. We've seen instant results and I would highly recommend NorthStar to anyone looking to elevate their team's standards in all things negotiation."
Tony Burder
Head of Sales, Hub
"I was fortunate to have Stephen as my facilitator and can thoroughly endorse him for not only his expertise, but also his engaging and thought provoking method of teaching."
Pete Nicholson
CEO, Gallagher Bassett Australia
"The content was modern, use cases and references were recent, and you felt comfortably out of your comfort zone!"
Sean Hogan
General Manager, Asics
"If you are searching for a new way to enhance your business negotiation skills and create a more effective team, Stephen from NorthStar Negotiation is the person you need."
Marion Roberts
MD, Arla Foods ANZ
"Really appreciate the partnership with Steve; understanding the different skill and experience levels, but also creating great material for cross-functional learning. A fantastic 3 days!"
Ben OBrien
Sales Director, Kellanova
"Steve has delivered the NorthStar program multiple times for members of our Visa team and the results are fantastic. Not only has it fast tracked individual devlopment, but the program doubles as a great team building exercise."
David Miller
Head of Merchants & Acceptance Development, Australia Visa
"Our team have taken so much away from the workshop which not only is improving our commercial results, but also the way we work together."
Di Henderson
HR Manager, Mayers
"The workshop was the perfect blend of theory and practice, adapted to our business needs and delivered in an engaging environment. We've seen instant results and I would highly recommend NorthStar to anyone looking to elevate their team's standards in all things negotiation."
Tony Burder
Head of Sales, Hub
"I was fortunate to have Stephen as my facilitator and can thoroughly endorse him for not only his expertise, but also his engaging and thought provoking method of teaching."
Pete Nicholson
CEO, Gallagher Bassett Australia
"The content was modern, use cases and references were recent, and you felt comfortably out of your comfort zone!"
Sean Hogan
General Manager, Asics
"If you are searching for a new way to enhance your business negotiation skills and create a more effective team, Stephen from NorthStar Negotiation is the person you need."
Marion Roberts
MD, Arla Foods ANZ
"Really appreciate the partnership with Steve; understanding the different skill and experience levels, but also creating great material for cross-functional learning. A fantastic 3 days!"
Ben OBrien
Sales Director, Kellanova
"Steve has delivered the NorthStar program multiple times for members of our Visa team and the results are fantastic. Not only has it fast tracked individual devlopment, but the program doubles as a great team building exercise."
David Miller
Head of Merchants & Acceptance Development, Australia Visa
"Our team have taken so much away from the workshop which not only is improving our commercial results, but also the way we work together."
Di Henderson
HR Manager, Mayers
"The workshop was the perfect blend of theory and practice, adapted to our business needs and delivered in an engaging environment. We've seen instant results and I would highly recommend NorthStar to anyone looking to elevate their team's standards in all things negotiation."
Tony Burder
Head of Sales, Hub
"I was fortunate to have Stephen as my facilitator and can thoroughly endorse him for not only his expertise, but also his engaging and thought provoking method of teaching."
Pete Nicholson
CEO, Gallagher Bassett Australia
"The content was modern, use cases and references were recent, and you felt comfortably out of your comfort zone!"
Sean Hogan
General Manager, Asics
"If you are searching for a new way to enhance your business negotiation skills and create a more effective team, Stephen from NorthStar Negotiation is the person you need."
Marion Roberts
MD, Arla Foods ANZ
"Really appreciate the partnership with Steve; understanding the different skill and experience levels, but also creating great material for cross-functional learning. A fantastic 3 days!"
Ben OBrien
Sales Director, Kellanova
"Steve has delivered the NorthStar program multiple times for members of our Visa team and the results are fantastic. Not only has it fast tracked individual devlopment, but the program doubles as a great team building exercise."
David Miller
Head of Merchants & Acceptance Development, Australia Visa
"Our team have taken so much away from the workshop which not only is improving our commercial results, but also the way we work together."
Di Henderson
HR Manager, Mayers
"The workshop was the perfect blend of theory and practice, adapted to our business needs and delivered in an engaging environment. We've seen instant results and I would highly recommend NorthStar to anyone looking to elevate their team's standards in all things negotiation."
Tony Burder
Head of Sales, Hub
"I was fortunate to have Stephen as my facilitator and can thoroughly endorse him for not only his expertise, but also his engaging and thought provoking method of teaching."
Pete Nicholson
CEO, Gallagher Bassett Australia
"The content was modern, use cases and references were recent, and you felt comfortably out of your comfort zone!"
Sean Hogan
General Manager, Asics
"If you are searching for a new way to enhance your business negotiation skills and create a more effective team, Stephen from NorthStar Negotiation is the person you need."
Marion Roberts
MD, Arla Foods ANZ
"Really appreciate the partnership with Steve; understanding the different skill and experience levels, but also creating great material for cross-functional learning. A fantastic 3 days!"
Ben OBrien
Sales Director, Kellanova
"Steve has delivered the NorthStar program multiple times for members of our Visa team and the results are fantastic. Not only has it fast tracked individual devlopment, but the program doubles as a great team building exercise."
David Miller
Head of Merchants & Acceptance Development, Australia Visa
"Our team have taken so much away from the workshop which not only is improving our commercial results, but also the way we work together."
Di Henderson
HR Manager, Mayers
"The workshop was the perfect blend of theory and practice, adapted to our business needs and delivered in an engaging environment. We've seen instant results and I would highly recommend NorthStar to anyone looking to elevate their team's standards in all things negotiation."
Tony Burder
Head of Sales, Hub
"I was fortunate to have Stephen as my facilitator and can thoroughly endorse him for not only his expertise, but also his engaging and thought provoking method of teaching."
Pete Nicholson
CEO, Gallagher Bassett Australia
"The content was modern, use cases and references were recent, and you felt comfortably out of your comfort zone!"
Sean Hogan
General Manager, Asics
"If you are searching for a new way to enhance your business negotiation skills and create a more effective team, Stephen from NorthStar Negotiation is the person you need."
Marion Roberts
MD, Arla Foods ANZ
"Really appreciate the partnership with Steve; understanding the different skill and experience levels, but also creating great material for cross-functional learning. A fantastic 3 days!"
Ben OBrien
Sales Director, Kellanova
"Steve has delivered the NorthStar program multiple times for members of our Visa team and the results are fantastic. Not only has it fast tracked individual devlopment, but the program doubles as a great team building exercise."
David Miller
Head of Merchants & Acceptance Development, Australia Visa
"Our team have taken so much away from the workshop which not only is improving our commercial results, but also the way we work together."
Di Henderson
HR Manager, Mayers
"The workshop was the perfect blend of theory and practice, adapted to our business needs and delivered in an engaging environment. We've seen instant results and I would highly recommend NorthStar to anyone looking to elevate their team's standards in all things negotiation."
Tony Burder
Head of Sales, Hub
"I was fortunate to have Stephen as my facilitator and can thoroughly endorse him for not only his expertise, but also his engaging and thought provoking method of teaching."
Pete Nicholson
CEO, Gallagher Bassett Australia
"The content was modern, use cases and references were recent, and you felt comfortably out of your comfort zone!"
Sean Hogan
General Manager, Asics
"If you are searching for a new way to enhance your business negotiation skills and create a more effective team, Stephen from NorthStar Negotiation is the person you need."
Marion Roberts
MD, Arla Foods ANZ
"Really appreciate the partnership with Steve; understanding the different skill and experience levels, but also creating great material for cross-functional learning. A fantastic 3 days!"
Ben OBrien
Sales Director, Kellanova
"Steve has delivered the NorthStar program multiple times for members of our Visa team and the results are fantastic. Not only has it fast tracked individual devlopment, but the program doubles as a great team building exercise."
David Miller
Head of Merchants & Acceptance Development, Australia Visa
"Our team have taken so much away from the workshop which not only is improving our commercial results, but also the way we work together."
Di Henderson
HR Manager, Mayers
"The workshop was the perfect blend of theory and practice, adapted to our business needs and delivered in an engaging environment. We've seen instant results and I would highly recommend NorthStar to anyone looking to elevate their team's standards in all things negotiation."
Tony Burder
Head of Sales, Hub
"I was fortunate to have Stephen as my facilitator and can thoroughly endorse him for not only his expertise, but also his engaging and thought provoking method of teaching."
Pete Nicholson
CEO, Gallagher Bassett Australia
"The content was modern, use cases and references were recent, and you felt comfortably out of your comfort zone!"
Sean Hogan
General Manager, Asics
UNLOCK YOUR TEAM’S NEGOTIATION POTENTIAL
Talk to us
Email us
Steve@northstarnegotiation.com
Connect on Linkedin
The Deal Report
Join the Deal Community for Real World negotiation advice
UNLOCK YOUR TEAM’S NEGOTIATION POTENTIAL
Talk to us
Email us
Steve@northstarnegotiation.com
Connect on Linkedin
The Deal Report
Join the Deal Community for Real World negotiation advice
UNLOCK YOUR TEAM’S NEGOTIATION POTENTIAL
Talk to us
Email us
Steve@northstarnegotiation.com
Connect on Linkedin
The Deal Report